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Title Taproom Manager at new Brewery & Cidery in LA
Employer Benny Boy Brewing
Employment Location Los Angeles
Company Description Founded by husband and wife, Ben Farber and Chelsey Rosetter, Benny Boy Brewing is LA’s first Brewery & Cidery. We tap into Old World fermentation methods Ben learned in Belgium to produce clean, dry ciders and classic, European-inspired beers with a CA twist. Located minutes from Downtown, our urban Backyard beer and cider garden is complete with pop-up food vendors, fire pits, and a culture of community. At Benny Boy, beer is poured straight from the tanks, and we invite guests to experience craft beverages the way we have for centuries—outside, by a fire, with a pint in hand.

***We are fun-loving, extremely hard working, and we are looking for passionate craft beverage professionals who want to get in on the ground floor of something exciting, and help shape the company as we grow.
Type Full Time
Pay Scale Based on experience
Employment Start Date October 2021
Job Description This is a dynamic, engaging management role that works directly with the owners of the company to oversee the daily operations of both the Brewery and Cider House (a combined 200-person capacity). The Manager will ensure that we are appropriately staffed, the bartenders have everything they need to succeed, the environment is comfortable, and unforeseen needs are addressed quickly. This role is responsible for making sure guests feel welcomed, are informed, and served efficiently. The Manager will also train and provide leadership to the bar staff so they can educate our customers about our unique brewing methods and products. This role will actively work to cultivate a culture of positivity, excitement and knowledge of craft beverages; and strive to delight guests with our compelling culture and spirit.

DUTIES & RESPONSIBILITIES
? Directly supervise, assign tasks, and set the daily schedule for all Tap Room staff
? Onboarding and training new hires, including POS training
? Along with owners, develop and lead bartender beer & cider training programs
? Open/Close the taproom (cash drawers, cash handling, and deposits)
? Keep POS up-to-date on current menu and 86’d items
? Ensure proper timing and coverage for meal breaks
? Step in as bartender and/or educator as needed
? Help coordinate arrival and set up of pop-up food vendors
? Maintain a welcoming environment for guests (temp, music, cleanliness, conduct)
? Track and maintain inventory for taproom goods
? Handle conflict resolution with guests/vendors and document incident reports as needed
? Responsible for empowering the taproom team - encouraging feedback, and fostering a positive and safe work environment
? Work with owners to create sales goals and rewards that incentivize the staff
? Address performance issues through review processes; determine coaching/mentoring needed
? Analyze sales and ops metrics to propose improvements, optimize labor costs
? Be an ambassador for Benny Boy Brewing and the craft beer/cider industries

QUALIFICATIONS:
? Available to work full-time (40 hrs/week), mostly nights and weekends / some holidays
? Previous brewery, winery, or craft beverage experience a must
? At least 2+ years of taproom/bar/restaurant management experience required
? Ideally 5+ years in customer service (craft bev. industry preferred)
? Demonstrated knowledge and enthusiasm for craft beer and cider, including basic understanding of production (Cicerone Beer Server preferred)
? Experience in optimizing labor costs, analyzing performance metrics, handing cash and credit tip allocation
? Exceptional customer service skills
? Demonstrated leadership and desire to learn and grow
? Ability to anticipate and proactively address problems in a fast-paced environment
? Attention to detail and ability to multitask
? Positive attitude and ability to work with a diverse set of people
? Willingness to rollup sleeves and get “in the trenches” with the team
? Grace under pressure
? Ability to lift 35-50 lbs
? Ability to move full kegs with the aid of a dolly

BENNY BOY PROMISE - As a member of the BBB team, you can expect to be:
? Involved in the evolution and growth of the company
? Informed about company decisions and performance as well as your own performance (via
biannual performance reviews)
? Empowered to make decisions that are in line with overall company goals
? Continuously challenged with increased levels of responsibility commensurate with outstanding performance
? Valued and appreciated for your contributions
? Promoted / rewarded for your efforts
? Provided with mentorship and learning opportunities related to craft beer
Contact Info To apply, please send your resume and a cover letter to chelsey@bennyboybrewing.com.
Contact Address 1821 Daly St.
Los Angeles CA 90931
Contact Phone 6129861920
Contact E-mail chelsey@bennyboybrewing.com
Contact Website http://bennyboybrewing.com/were-hiring

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